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Frequently Asked Questions and Answers

How do I install Spymaster on my child's cell phone?

Open an account on our website and log in to your Control Panel. Download the app on the cell phone you want to monitor. Once the installation is complete, go back to your account in your Control Panel and wait for the data to start arriving!

Do I need to root my child's cell phone to use the App?

How long does it take to install Spymaster on your cell phone?

Will cell phone data be safe?

Is it possible to monitor iOS devices?

Is the company trustworthy?

Can I access my Control Panel from another device?

How long does it take before I can see device data?

Can I link more than one device to the same Control Panel?

Is the payment one-time or recurring?

Will I receive a refund if the App does not work on my device?

What happens after purchase?

Leader in monitoring since 2000
For over 24 years, Syncsoft Softwares Ltda has been designing and developing monitoring software, offering its services to companies around the world.

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® 2000 - 2024 Syncsoft Studio - São Paulo | Brooklin Av Eng. Luis Carlos Berrini, 1140 - 7th Floor SOFTWARE INTENDED FOR LEGAL USE ONLY. Installing surveillance software, such as Licensed Software, on your cell phone, PC or other device that you do not have the right to monitor, is a violation of Brazilian law and the laws of your local jurisdiction. The law typically requires that you notify device users/owners that the device is being monitored. Violation of this requirement may result in severe criminal sanctions against the violator. You should consult your own legal advisor regarding the legality of using the Licensed Software in the manner in which you intend to use it before downloading, installing, and using it. You assume sole responsibility for determining whether you have the right to monitor the device on which the Licensed Software is installed. Syncsoft cannot be held responsible if the User chooses to monitor a device that the User does not have the right to monitor; nor can Syncsoft provide legal advice regarding the use of the Licensed Software.